We are pleased to announce we are the proud winners of a significant award by the Royal College of Veterinary Surgeons; our governing body.

Each year the RCVS run their knowledge awards, which awards practices that have demonstrated a high level of clinical quality improvement. The RCVS Knowledge Awards for Quality Improvement showcase the implementation of Quality Improvement (QI) techniques which drive improvement in the profession.

Its important that practices work hard to improve their clinical standards; as a rapidly progressing industry with ever increasing standards of care, its an honour to be recognised for the significant changes we have made at Donview to fulfil our aim to offer the highest level of care for your pets that we can.

An improvement study undertaken at the practice, led by our head nurse Jennifer O’Connor who has worked at the practice for 16 years won the practice the RCVS quality improvement award. This had been undertaken alongside regular clinical improvement studies undertaken at the practice on an ongoing basis.

The judges commented that ‘Donview Veterinary Centre demonstrated a strong learning culture through an initiative aimed at improving post-op temperatures. Working together, the team performed an audit, and used the results to assess where they could improve. Suggestions from the team were successfully implemented across the practice, and investments in new equipment were made. The audit showed a robust dedication to improvement, with the whole team working together to identify gaps in care.’

Jennifer was invited to London to attend an award ceremony on behalf of the practice.